Case Studies›Interactions LLC
PipeGenLead GenerationB2B DataCustomer Engagement Software

Replacing a 4-Person BDR Team With $2.6M in Qualified Pipeline

How Nexsales replaced Interactions LLC's dissolved BDR team with a consistent 15-SQLs-per-month appointment engine across a narrow but valuable enterprise TAM.

Interactions LLC
Interactions LLC

US-based AI-powered customer engagement software company serving enterprise clients across Retail, Financial Services, Utilities, Healthcare, and Telecom.

IndustryCustomer Engagement Software
Revenue$71.9M
ServicePipeGen — Lead Generation
RegionUnited States
⚠️
The Challenge

Events Budget With No Pipeline to Show. No BDR Team to Fall Back On.

Interactions LLC was spending heavily on trade shows and events, but not seeing meaningful ROI in the form of qualified pipeline.

The client had fired their 4-member BDR team in a cost-cutting exercise and needed to replace them with an external lead generation partner.

With a very narrow Total Addressable Market, only bottom-of-funnel leads (direct sales appointments) were acceptable — not MQLs or HQLs.

Without an internal outbound motion, the sales team was entirely dependent on events and referrals for new business.

0

internal BDR resources — fully dependent on external partner

🔧
The Solution

An Outsourced SQL Engine — Replacing Events With Predictable Pipeline

Nexsales built a bottom-of-funnel appointment engine with industry-specific messaging tailored to each vertical — delivering 15 SQLs per month consistently against a narrow but high-value TAM.

🔬
01

TAM Analysis & ICP Tightening

  • Mapped Total Addressable Market across Retail, Financial Services, Utilities, Healthcare, Telecom, Automotive, and E-commerce
  • Targeted companies with 1,000+ employees and $500M+ revenue — tightly filtering for CxO, VP, and Director-level contacts
  • Focused on functions: Technology, Digital Transformation, Customer Experience, Contact Center, AI & Automation Strategy
⚡
02

Industry-Specific Messaging Campaigns

  • Retail: 'Enhance shopping with AI-powered, real-time, and always-available customer support'
  • Utilities: '24/7 AI-powered self-service for utility customers — quick, effortless, and always available'
  • Financial Services: 'Secure AI-driven banking and insurance support that's instant and personalized'
  • Channels deployed: LinkedIn, Email, and Phone
🎯
03

Bottom-of-Funnel Appointment Engine

  • Focused exclusively on SQL delivery — 15 qualified sales appointments per month as a baseline target
  • Used BI and data platforms to score and prioritize the highest-propensity accounts
  • Improved sales team's conversion rate from discovery call to opportunity stage
📈
The Impact

$2.6M Pipeline from a Narrow TAM

45

Sales Qualified Leads (SQLs) delivered

15/mo

SQLs per month — consistent velocity

$2.6M

in qualified pipeline created

Key Takeaway
"The mandate wasn't leads. It was pipeline — and every SQL delivered was measured against that standard."

By focusing on discovery-to-opportunity conversion quality, Nexsales delivered not just appointments — but revenue momentum from a narrowly defined TAM.

Want results like Interactions LLC's?

One conversation. Real programme design. 30 minutes to understand if Nexsales is the right fit.